Support

Questions, problems or feedback: email us and a person will reply.

Contact

Email: support@clarohistoria.com
Response time: within 2 business days.

What to include

• The address of your workspace (for example yourcompany.clarohistoria.com) and the email you sign in with.
• The tool involved (GitHub, Jira, Slack and so on) and the project name, if it is about a project.
• What you expected and what happened instead. A screenshot helps.

Please do not email passwords, access tokens or one-time codes. We will never ask for them.

Before you write

These pages answer most setup questions:

• Getting started
• Troubleshooting: connection problems, sync notices, plan limits and sign-in help
• Data and security: what we read, where it lives and how to remove it

Report a security issue

Email security@clarohistoria.com and do not post it publicly. We acknowledge reports within 2 business days. Details are in Data and security.

Privacy and data requests

To access, export or delete your data, email support@clarohistoria.com from the address on your account. See our Privacy Policy.